SUTMM
SUTMM Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SUTMM has 1.3 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Answer emails, Reply to emails as long as you ask no questions, Waiting on product.
Cons: Invoice amount not given preordering, Can not trust anything they say or do, Liars and thieves in my opinion.Recent recommendations regarding this business are as follows: "Don't order from this company.", "DO NOT ORDER FROM THIS COMPANY!", "Allow plenty of time for items to arrive.", "Bit unsure", "Be careful when ordering from Sutmm".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SUTMM has 1.3 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Answer emails, Reply to emails as long as you ask no questions, Waiting on product.
Cons: Invoice amount not given preordering, Can not trust anything they say or do, Liars and thieves in my opinion.Recent recommendations regarding this business are as follows: "Don't order from this company.", "DO NOT ORDER FROM THIS COMPANY!", "Allow plenty of time for items to arrive.", "Bit unsure", "Be careful when ordering from Sutmm".
Most users ask SUTMM for the refund as a solution to their issues.
Review authors value the most Privacy and Data Security. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
I ordered a felt Christmas tree with ornaments & lights #350683 which was never received. Supposedly it was tracked to a delivery place, by USPS but I can’t track it thru the USPS because your number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHad to leave a message for a return call
- Waiting on profuct
Preferred solution: Deliver product or service ordered
Deceptive Marketing
User's recommendation: DO NOT ORDER FROM THIS COMPANY!!
ERROR in order with no redress
User's recommendation: Don't order from this company.
I didn't receive my items
User's recommendation: Bit unsure
Order not received
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Product
Company fixed the issue and I have been provided with full refund. nothing to tell i think the credit card took the lost because this company is a scam so they need all the dollars they can get to stay around.
- Scam
Preferred solution: Apology
User's recommendation: do not do business with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate
so i got an email stating that i would be getting a partial payment either they crazy or lost their mind or both. On my credit card statement they took 25.94 + 9.99 last time i look that equal 35.93 not the 29.98 they want me to accept.
I told them in all my previous emails if things don't go my way with my claim dispute with the credit card company that when the courts open up i will be headed downtown Chicago to small claims court to file a claim for fraud false advertising and court cost. I'm so sick and tired of these companies think they can get away with trying to cheap people out of money that most of us don't have but still try and buy things anyway. I think they don't realize or just don't care that what a person does or say can make or break a company.All of this could have been avoided if they just would have been honest which up until now they have yet to answer the question i been asking since 05/21/2020 or the lies they been telling me since then. What they failed to realize and have underestimated me like so many of these big companies has in the past that i'm all talk and no action well i'm like a dog with a bone you never mess with a dog and their bone.
I'm going to keep on asking the same question and keep sending emails or maybe it's harassment which ever i'm never backing down until i get my 35.93 and if it cost me more money in the process then i would have to amend my claim with court cost and with my health issue i might throw pain and suffering into the mix but right now i want my money maybe taking them to court would get me answers i doubt if they would lie to the judge well we will see. I'm going to email them and tell them their out of their mind if they think i'm going to settle for anything less than what i'm owed. I think when a company can't answer a simple question like i have means two things they don't want a paper trial or they have done this before and probably still doing it might i suggest that anybody that has been dealing with this company to stay with it eventually they will get tired or enough people complain they might just go out of business. I filed a complaint with BBB ( Better Business Bureau) this group known as Shut Up !
That's Mighty Marvelous sent me an email stating they have forwarded to Sutmm and that they have until 07/23/2020 to respond after the 23rd i can contact their office to check the status of my complaint. I'm going to keep looking for other site to let others know not to do business with this company.
- Answer emails
- Lie like a rug when they answer emails
Preferred solution: Full refund
User's recommendation: if you don't want your stress level to go up stay away from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate
So i continue to email them with the same question and like always they refused to answer a simple question as a customer that's might right to ask question and their job to answer it clearly that's not happening with this company. Customers are what can keep you in business or put you out of business.
All I wanted to know since 05/21/2020 is an explanation about the receipt they emailed me which contradict what I was told. So this morning after I emailed them again same question same deflection they sent me another receipt different from the first one it showed 25.94+ 9.99 + 5.95 expedited shipping= 41.88 I was told that if I bought a second set of lids which by the way doesn't work on my bowls and the site clearly states they work for all bowls don't you believe it. that shipping will be free so i asked them if that's the case how is that 19.99 the cost of the first set isn't on the receipt but 25.94 was which i assumed had to be shipping so before i jump to conclusion i asked them and no answer to that question but plenty of answers to question i never asked. They never explain about the 5.95 and since they didn't say i did it by accident meant they did it hoping i didn't notice them scamming me but i did is why i email them on the same day i purchased the lids to cancel the order which they claim wasn't in the time frame explain and since shipping was free why in the *** would i pay an extra 5.95 for expedited delivery especially with the mail being so slow.
So i got an email attach with another receipt totally different from the first one this one was 19.99+9.99+5.95 =31.88 but they still haven't explain the first one trying to stop me from asking question that they have no answer which means they would have to admit to fraud .I reused to believe they're doing all this lying and deception for a few more dollars I would bet that it's a scheme to get more customers, so they can start all over again with someone new which means they didn't do all this lying and covering for no lousy ten extra dollars my opinion something else is going on with this shady company. Maybe that they doing it to get more customers, so they can scam them like they did and doing but what they didn't expect is for me to be a principle person i refused to be a victim of a scam i don't care if it was a dime it's not right i mean i could be wrong although i doubted then somebody tells me what the harm in asking a question about something you think is wrong like i stated before if they have nothing to hide then why all the deception.
- Reply to emails as long as you ask no questions
- Scam artist
Preferred solution: Full refund
User's recommendation: investigate them before for you make the same mistake i did
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExplanation of charges that wasn't on the receipt
yes they sent me an email stating that my package was deliver on 06/20/20 delivery wasn't the issue misleading me to buy their product is which to this day they still have yet to address my concerns each email i send asking the same question they deflect by either stating all sales are final or aabout the delvery if they have nothing to hide then why not answer my questions well it's to late now
- Can not trust anything they say or do
Preferred solution: Full refund
User's recommendation: never order anything from this company they are dishonest
Did not get my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate
i had a comment that when referring to myself the i should be capitalized all i can say on that if i thought it would get this company to do the right thing then i would but since i don't think they care i'm going to do me and you do you if that's all right with you if not that's what the down arrows are for to scroll right on down.I have been asking this company since 05/21/2020 to explain the receipt i got from the set of Instalids i order which by the way does not fit all bowls that statement right there is known as false advertising. I'm the type of person when something is wrong i don't rest or stop until I'm satisfied with the results.
I think i know what's going on. When i was told if i buy a 2nd set of lids for 9.99 shipping would be free so i assumed it meant the whole order then i got to thinking if 19.99 went to 25.94 means they charged me 5.95 for shipping and the 9,99 was the one that was free but it still didn't answer why i was charged 5.95 for expedited shipping. When i tried to cancel the order and was told all sales are final i went back to their site to see if it stated that anywhere but it didn't so i clicked on return/policy and sure enough it showed all sales are final.
I think this company crooked as they are did this they probably thought if they put all sales are final right up front that nobody in their right mind would buy something they couldn't return. I assumed most people might do like i did when i saw money back guaranteed i figure why click on the return policy which i didn't so all this is on me so i lost this battle but the war isn't over this company is bad for business and i''m going to keep on letting others know not to do any kind of business with this company unless you want your stress level to go up like mines did and trust me these crooks is not worth me jeopardizing my health over.
- Stay away from this company
Preferred solution: to move on and drop this company like a bad habit or a nightmare
User's recommendation: don't do any business with this company
Items delivered
User's recommendation: Allow plenty of time for items to arrive...
E-commerce Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA update corrections
Earlier i posted what i thought was true turns out it was another lie coming from this scam company. I thought when they said refund me partial payment i never thought they meant the 5.95 which isn't from them turns out their partner in crime Pay Pal was the ones that felt the need to charged me something that i never asked for but i tell others this what you do in the dark will eventually come out in the light and if you not careful it will bite you in the butt and Pay Pal should know they're as much to blame as the crooked companies that they vouch for like the ones that owe me for a laptop that was delivered but not received by me which is another story lets focus on these crooks for now. So the email i got showing partial payment stated that they feel that they have explained themselves perfectly clear if that's the case then why haven't they answer my simple questions that i been asking since 05/21/2020 until they stop deflecting with answers to questions i never asked like Trump does when he's asked a question but don't want to tell the truth like this company has done each time i emailed them so what are they hiding whatever it is when i take them to court they either tell the truth or go to jail for perjury I'm fine with it as long as i get my money so i can drop their *** like a bad habit.
- Liars and thieves in my opinion
Preferred solution: Full refund
User's recommendation: don't buy from this company if you don't want to deal with lies
Took money but never delivered product
Took money but never received product
User's recommendation: Avoid ordering from this company
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Never heard of them. Please capitalize " I " when referring to yourself.